INFORMATION ABOUT US

Welcome to https://universalsteel.com.sg/ (“website”). We are Universal Steel Industries (“we” or “us”).

We are committed to make your shopping experience fuss-free and enjoyable as much as possible. The terms and conditions apply to https://universalsteel.com.sg/ (“website”) and form the terms and condition on which we supply products and services to you.

Your use of the site indicates that you have acknowledge, understood, and agree to adhere to the T&Cs. The agreement (“User Agreement”) listed below or as may be revised and you understand and agree that you are bound by such terms.
If you have any queries about the terms and conditions or any comments or complaints on or about the website, please email us at enquiry@universalsteel.com.sg or call us on +65 6909 5616.

If we need to contact you for service-related matters, we will do by telephone or by writing to you at the email address or postal address you have provided to us in your order or deliveries address.

ACCESSING AND USING THE SITE

As a condition of your access to and/or use of the site, you warrant that:-

  • All information supplied by you on the site is accurate, current and complete;
  • You are 18 years of age or older in order to access and/or use the site;
  • In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by https://universalsteel.com.sg/ for re-delivery shall be claimed from you;
  • You shall be solely responsible for your access to and/or use of the site ad its material herein;
  • Where you create a user account and password, you must treat such information as confidential and you must not disclose it to any third party;
  • You will provide authentic and true information in all instances where such information is requested of you;
  • You are accessing the services available on this Website and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Website;
  • That the address at which delivery of the product ordered by you is to be made will be correct and proper in all respects;
  • Any refund against a return request made to Universal Steel Industries customer support, and collected by courier from the delivery address where the item was originally delivered, shall be processed only upon receipt of the merchandise in unused condition, along with the original sales invoice;
  • Accessing data not intended for you or logging onto a server or an account which you are not authorized to access; Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; and
  • Attempting to interfere with service to any other user, host or network, including, without limitation, via means of submitting a virus to the Website, overloading, ‘flooding,’ ‘spamming’, ‘mail bombing’ or ‘crashing;’

We reserve the right to disable any user account at any time, if in our opinion you have failed to comply with any of the provisions of these T&Cs.

LINK TO THIRD PARTY SITES

The Site may contain links to third party websites that are not affiliated with or owned, operated, or controlled by Universal Steel Industries, including third party payment system providers. You acknowledge and agree that Universal Steel Industries is not responsible for the content, privacy policies, or practices of such third party websites or the companies that own them. By using the Site, you expressly relieve Universal Steel Industries from any and all liability arising from your access and use of any third party website.

OWNERSHIP OF RIGHTS

All rights, including copyright, in this website are owned by or licensed to Universal Steel Industries. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Universal Steel Industries. You may not modify, distribute or re-post something on this website for any purpose.

ACCURACY OF CONTENT AND INVITATION TO OFFER

We have taken every precaution in the preparation of the content of this website, in particular to ensure that prices quoted are correct at time of publishing and all products have been fairly described. All prices are displayed with SGD are expressed in Singapore Dollars and those with USD are expressed in US Dollars, as the case may be, and is inclusive of GST where the shipping location is in Singapore. Packaging may vary from that shown. Weights, dimensions and

Capacities given are approximate only. We have made every effort to display as accurately as possible the colors of our products that appear on the website.

PROHIBITED ACTIVITIES

You agree and undertake not to:

  1. Use the site for illegal purposes other than in conformance with the acceptable use policies of any connected computer networks, any applicable internet standards and any other applicable laws;
  2. Impersonate any person or entity or to falsely state or otherwise misrepresent your affiliation with any person or entity;
  3. Post, promote or transmit through the site any information, graphics, photographs, data and/or any other material that contains any computer virus or other invasive or damaging code, program or macro; infringes any third-party intellectual property or any other proprietary rights; is defamatory, libelous or threatening; is obscene, pornographic, indecent, counterfeited, fraudulent, stolen, harmful or otherwise illegal under any applicable law; and/or is or may be construed as offensive and/or otherwise objectionable, in our sole opinion.

ELIGIBILITY TO USE

Use of the Website is available only to persons who can form legally binding contracts under the laws of Singapore. If your age is below 18 years you are prohibited to use/purchase/contract from/with this website. Such persons are also prohibited from purchasing any material which is for adult consumption the sale or purchase of which to/by minors are strictly prohibited.

Universal Steel Industries reserves the right to terminate your membership and refuse to provide you with access to the website if Universal Steel Industries discovers that you are under the age of 18 years. The website is not available to persons whose membership has been suspended or terminated by Universal Steel Industries for any reason whatsoever.

If you are registering as a business entity, you represent that you have the authority to bind the entity to this User Agreement. Unless otherwise specified, the materials on this website are directed solely at those who access this web from Singapore. Universal Steel Industries makes no representation that any products or services referred to in the materials on this web are appropriate for use, or available outside Singapore. Those who choose to access this website from outside Singapore are responsible for compliance with local laws if and to the extent local laws are applicable. Except where additional terms and conditions are provided which are product specific, these terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted. By using the services of Universal Steel Industries you agree to be bound by the Terms and Conditions.

ACCOUNT AND REGISTRATION OBLIGATIONS

Your Information is defined as any information you provide to us in the registration, buying or listing process, in the feedback area or through any e-mail feature or a written letter or form mailed or submitted to any of our stores and offices. We will protect your Information in accordance with our Privacy Policy. If you use the Website, you are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. We shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account. If you know or suspect that someone else knows your password or suspect any unauthorized use of your password you should notify us by contacting us immediately through the address provided in the beginning of this agreement. If Universal Steel Industries has reason to believe that there is likely to be a breach of security or misuse of the Universal Steel Industries Website, we may require you to change your password or we may suspend your account without any liability to PuriKool.

Universal Steel Industries does not want to receive confidential, proprietary or trade secret information through this Website (excluding information related to any order you submit). Please note that any information, materials, suggestions, ideas or comments sent to Universal Steel Industries will be deemed non-confidential. By submitting any such information, you are granting Universal Steel Industries an irrevocable and unrestricted license to use, modify, reproduce, transmit, display and distribute such materials, information, suggestions, ideas or comments for any purpose whatsoever. However, we will not use your name in connection with any such materials, information, suggestions, and ideas or comments unless we first obtain your permission or otherwise are required by law to do so.

USAGE RESTRICTIONS

You shall not use the Website for any of the following purposes:

  • Disseminating any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.
  • Transmitting material that encourages conduct that constitutes a criminal offense, results in civil liability or otherwise breaches any relevant laws, regulations or code of practice.
  • Gaining unauthorized access to other computer / network systems.
  • Interfering with any other person’s use or enjoyment of the Website.
  • Breaching any applicable laws;
  • Interfering or disrupting networks or websites connected to the Website.
  • Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.

WARRANTIED AND LIABILITIES

The site, its services and all information provided here in are provided on an “as is” and “as available” basis without warranties of any kind, either expressed or implied, other than those imposed by law, including but not limited to warranties of title or implied warranties of merchantability, satisfactory quality, fitness for a particular purposes or non-infringement.

Without limiting the generality of the foregoing, we expressly disclaim any warranty, condition, guarantee, term or representation (i) as to the reliability, accuracy, completeness, and validity of any content or material on the site; (ii) that the functions contained on the site will be secure, uninterrupted or error-free; and (iii) that any defects will be corrected. Any and all such warranties, conditions, terms and representations are specifically excluded. We assume no responsibility for errors or omissions in the materials on the site, including factual or other inaccuracies or typographical errors. You expressly agree that your use and/or access of the site is at you sole risk.

  • Without prejudice to the generality of the foregoing, we expressly disclaim any and all liability arising from:-
  • Life or wear of any product or that it will be suitable for any particulars purpose or use under any specific conditions, notwithstanding that such purpose or conditions may be known or made know to Universal Steel Industries;
  • Improper remedy of defective products, alteration of the products, unsuitable or improper use, willful damage, negligence, or other misuse of the products, as well as fair wear and tear, by you or any third party;
  • Third party claims, whether directly or indirectly caused by, or relating to, the content of our site and the products purchased on or through our side; and
  • Any warranties provided under these T&Cs if the total price for the product has not been paid in cleared funds by the due date for payment.
    • Fill in the returns requirement, you may send an email(marketing@universalsteel.com.sg) to us.
    • Pack the item and your completed returns note in its original packing material
    • Send your parcel using a delivery method that allows tracking. Return parcels are to reach us within 10 working days from dispatch date for local orders, or 20 working days for international orders.
    • Immediate, temporary or permanent withdrawal of your right to use and/or access the site;
    • Issuing a warning to you;
    • Commencing legal proceeding against you for loss resulting from your breach; and
    • Disclosure to law enforcement authorities of such information as we reasonably deem necessary.