Our Services

Consultancy Planning

We provide consultation to design and create an efficient kitchen for our clients. Our team of professionals would advise you on the appropriate equipment selection and provide the kitchen layout to ensure that the equipment are well placed in the kitchen.

In addition, our experienced kitchen designers would also provide the mechanical, electrical (M&E) and plumbing services drawings to your contractor to facilitate the smooth coordination and completion of project.

All our salesmen are experienced in Asian and Western kitchen layouts and knowledgeable of the wide range of products available. They can help to design and furnish your kitchen based on your budget and needs.

To grow in this everchanging business environment, Universal looks for ways to innovate, improve and move forward to grow with our customers.

Service & Repair

We have a team of trained and skilled technicians to provide the servicing and repairs of equipment should it encounter any electrical, mechanical or plumbing fault and has become out of order or broken.

We are also able to provide a wide range of spare parts to replace faulty components and return essential equipment back to working condition.

All custom-made equipment are fabricated in our factories in Singapore to cater to our customers’ individual requirements with the latest Computer Numerical Control Machine which assures that our products are manufactured to the highest precision and quality desired.

Equipment Preventive Maintenance

We offer equipment preventive maintenance services to provide systematic inspection, detection, and correction of incipient failures either before they occur or before they develop into major defects.

In addition, our trained technicians would record equipment deterioration and provide recommendation to our clients to replace or repair worn parts before they cause system failure. The ideal preventive maintenance program would prevent all equipment failure before it occurs.

Universal Steel offers a basic and comprehensive maintenance program for all clients depending on their needs, operations and budget. Not only can staff be on standby 24/7, we also maintain an inventory of spare parts for all our products to facilitate fast and effective servicing in the event of breakdown.

Our excellent after sales service can be evidenced from our routine servicing hours, which is from (timing of technical support hours as well as hours and days where there are extra charges).

Customized Stainless Steel Fabrication

The design and customization of stainless steel equipment such as worktables, washing sinks, wall shelving and storage racks are fundamental to complement the operational efficiency of every kitchen.

We have experienced product designers who can design customized fabrication according to your requirements. We ensure that the quality stainless steel equipment would fit seamlessly and fittingly in your kitchen and galleys.